If your flights are delayed or travel plans change before or on the day of travel, please email us​ or call, text, or WhatsApp:  571-969-2463.  

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Customs Form:  Submit the Jamaica Customs and Immigration form online before you leave to save time.

The TLDR - Travel Day Key Points!

 

At the Montego Bay Airport:

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• If you have Club Mo'Bay, they will meet you when you get off the plane

• Immigration:  Have passport handy.  If you did not already fill out your customs form online, you will use a touch screen kiosk after arrival to fill out and print your immigration form. Then you go through the immigration line. 

• Luggage:  Get your luggage

• Customs:  Go through the customs line (have your immigration form ready).

• Airport Lobby:  look for Sun Holiday (Desk 5) to check in for the bus

  • Keep your return bus voucher! You will need it when you leave.

  • Please tip the bus driver and crew assisting with luggage.

• If you have Club MoBay, you can wait in their lounge and the bus company will come get you when ready. 

• Grab a drink or two and take it on the bus (yes - it can have rum in it)!

• Bus wait times are usually about 20 minutes or less. 

 

Arrival at the resort: 

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• Keep your passport & personal items with you.

• The bellhop will take your luggage and bring it to your room. 

• Check-in with with the resort and event in the lobby.

  • You will need your passport and a credit card for check in.

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Kinky Caribbean Event Check-In:  Friday & Saturday

Check Schedule for open desk times

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• Please bring your passport to check in.

• You will get your welcome bag and necklace

• If you are arriving outside of check in desk times, we will contact you directly to arrange your event check-in. 

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DETAILED DAY OF TRAVEL INFORMATION

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AIRPORT ARRIVAL INFO:

When you get to Jamaica, you will proceed through immigration, then get your luggage, then proceed through customs. Have your passport in hand. If you did not already fill out your customs form online​, you will have to go through the a touch screen kiosk line to fill out  your form.

If you have Club MoBay

If you booked Club MoBay, your Club MoBay rep will greet you right after you get off the plane. They will be holding a sign or a tablet with your name on it. They will walk you through customs and immigration through the fast track lines. After you get through and check in with bus, you will be directed to the lounge. Grab a bite and drink or three - you can take them on the bus!

IF YOUR FLIGHT IS DELAYED OR CANCELLED: 

If your travel plans change on the day of travel, please email us or call, text, or WhatsApp:  571-969-2463.

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TRANSFER BUS:

After you exit customs you will be in the airport lobby. If you have a transfer purchased from Kinky Caribbean, simply find the Sun Holiday transfer desk (Desk 5 in the middle of the lobby slightly to your left). Give them your name and let them know you are with the group to Hedonism booked through Tom's Trip's. 

The Sun Holiday agent will give you two paper transfer vouchers, one for your trip to Hedonism and one for your return trip on your day of departure. You will need to keep the Sun Holiday departure voucher and present same for transfer to the airport from the hotel on your departure day. PLEASE CHECK OVER THE DEPARTURE INFO AND MAKE SURE IT IS CORRECT.  

 

NOTE: If for some reason the bus company does not have your name on their list, don't panic. This sometimes (rarely) happens, and it is almost always (or let's go with "always") the bus company's fault. Simply let them know that you booked through Tom's Trips (the travel agent  we work with)  and they will still put you on a bus. 
 

The bus wait times are usually 20 minutes or less. 

 

GRAB A DRINK and one for the road! You can take it on the bus with you. Yep... you can walk right out of the airport with a drink in hand!

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The ride will take approximately 60-90 minutes depending on traffic. Your driver may stop along the way for a bathroom break and to get another drink. If you need to stop, just ask. 

 

Note: The bus driver and crew will expect a small tip for their service and for assisting with your luggage, etc. They live off these tips so please be kind!
 

AT THE RESORT: 

When you get to the resort, a bell hop will take your luggage, which will magically appear in your room in a little while.  . Keep our passport and carry on/personal stuff with you!

 

You will check in with with both the resort and the event.  You will need:

 

1. Your passport

2. A credit Card

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Go to the check-in area in the lobby past the front desk. You will get your room key bracelet and a hedo water bottle. 

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The event check in will be in the lobby to your right. Please check the schedule for open check in times. If you are arriving outside of those times, we will contact you directly to arrange your event check-in. At the event check-in you will get your name necklace, a welcome bag full of some really awesome goodies, your T-shirts, and you will meet our staff!  Please bring your passport to check-in to sign the waiver, which is required to participate at the event. 

Once you are settled in your room, go eat, drink, hit the beach or go tot he beach tent and pool area to meet other attendees, check out the schedule. You can book your excursion trips if you have not yet, or sign our model release if you want photos posted and more on our website or social media. 

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Questions? Support@concations.com or call, text, or WhatsApp:  571-969-2463

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